The information we receive depends on what you do when you visit our site.
If you visit
our site to browse, or to read or download information like consumer brochures
or press releases:We collect and store: the name of the domain and host
from which you access the Internet (for example, itsydney.com or telstra.com.au);
the Internet protocol (IP) address of the computer you are using; the
browser software you use and your operating system; the date and time
you access our site; and the Internet address of the website from which
you linked directly to our site.
Some of our web sites will send a "cookie," a small summary file, to your computer. This allows us to recognize your computer the next time you visit, without bothering you with another request to register. sngweb.com cookies do not collect personally identifiable information. If you do not wish to receive cookies please refer to your Internet Browser to learn how to block all cookies, or receive a warning before a cookie is stored. To learn more about cookies we encourage you to visit.
Special information for children and parents
It is sngweb.com policy to comply with the law when it requires that a parent's or guardian's permission is secured before knowingly collecting, using or disclosing personal information of children under the age of 13.
recommend that parents take an active role in supervising the online activity
of their children. For more information we recommend that you visit the
following web sites:
We use personally-identifying
information from consumers in various ways to further our consumer protection
and competition activities. We collect this information under the authority
of the Federal Trade Commission Act and other laws we enforce or administer.
We may enter the information you send into our database to make it available
to our attorneys and investigators involved in law enforcement. We also
may share it with a wide variety of other government agencies enforcing
consumer protection, competition, and other laws. If you contact us because
you have been the victim of Identity Theft, we also may share some information
you provide with certain private entities, such as credit bureaus and
any companies you may have complained about, if we believe that doing
so might help resolve identify theft-related problems. In addition, when
you submit a complaint, you may be contacted by the FTC or any of the
agencies or private entities to whom your complaint has been referred.
We use secure
socket layer (SSL) encryption to protect the transmission of information
you submit to us when you use our secure online forms. All the information
you provide us through these forms is stored securely offline.